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Accessibility statement
This accessibility statement applies to https://www.sexwise.org.uk/
This website is run by the Department of Health and Social Care. We want as many people as possible to be able to use this website. This means you should be able to:
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Change colours, contrast levels and fonts
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View most content with page zoom up to 400 % without the text spilling off the screen
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Navigate most of the website using just a keyboard
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Navigate most of the website using speech recognition software
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Listen to and use most of the website using a screen reader (including recent versions of JAWS, NVDA and VoiceOver)
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AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
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The contrast ratio of some text falls below the required ratio
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Some content is lost when page zoom is increased
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Keyboard focus is not visible on some elements
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There are a number of HTML validation errors present which may cause issues for those that use assistive technology
Feedback and contact information
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If you need information on this website in a different format (e.g., accessible PDF, large print, easy read, audio recording or braille):
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Email us via hello@sexwise.org.uk
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Contact the National Sexual Health Helpline on 0300 123 7123
We will consider your request and get back to you in 31 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: hello@sexwise.org.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The Department of Health and Social Care is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons:
Non-compliance with the accessibility regulations
Page content
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Some elements, such as the search filters, do not have a visible focus indicator which makes them difficult to use by keyboard only users (Focus Visible 2.4.7)
- HTML Some HTML was not well formed and contained issues that may impact assistive technologies (Parsing 4.1.1)
Contrast
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Various pieces of text across the site do not meet the minimum required contrast ratio of 4.5:1 (Contrast (minimum) 1.4.3)
Page zoom
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Content within the menu becomes obscured when page zoom is increased to over 100% (Reflow 1.4.10)
Navigation
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Sometimes, when navigating to a new page, focus is not set at the start of the new content. This could be disorientating for some users (Focus Order 2.4.3)
What we’re doing to improve accessibility
DHSC is:
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Creating documents as HTML rather than PDF where possible
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Using the latest templates and documents to promote accessibility
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Above issues, as well as latest accessibility guidance, to be considered when updating the site.
Preparation of this accessibility statement
This statement was prepared on September 17th, 2021. This website was last tested on December 1st, 2020, by CloudKubed, who performed an evaluation of 5 pages against all level A and AA success criteria of the Web Content Accessibility Guidelines 2.1. Content was selected to ensure a good representation of different pages, templates and components were included in testing.
This website's accessibility will be reviewed on a regular basis. We will update this accessibility statement with any relevant changes.